About

FAQ

• Where is the store based?

  Houston, TX

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 7 to 12 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  While we strive to deliver your order in a timely manner, please understand that delivery delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.

  If you experience any delays with your order, please get in touch with us, and we will assist you accordingly.

  You can track the status of your order using the tracking information provided in your confirmation email.

  If you have any questions or concerns about the status of your order, please don't hesitate to contact our customer support team.

  We are unable to ship to P.O. boxes or APO/FPO addresses.
  Some items may have shipping restrictions due to size, weight, or destination. Please refer to the product page for more information.

• Where are your items shipped from?

  While we're based in Texas, if an item isn’t available in our U.S. warehouse, we’ll ship it directly from our supplier in China while keeping the same shipping rate and estimated delivery timeframe.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.